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Support Article

Characters with accent replaced with ? in application profile



When generating the Application Profile for the new application, all the characters with an accent (i.e. é, í, á, ú, ó) are replaced with a question mark character "?".

Error Messages

Not Applicable

Steps to Reproduce

  1. Install Pega 7.2.1
  2. Install Italian Language Pack
  3. Generate Application Profile

Root Cause

A defect or configuration issue in the operating environment: The file encoding on the JVM was not set to UTF-8 unicode, required to support non-ASCII characters with accents.


Perform the following local-change:

the following JVM system property:


Published November 24, 2016 - Updated October 8, 2020

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