Support Article

Chart not exported to PDF in email

SA-37143

Summary



The PDF document attached to email received from the scheduled reports(which have charts) does not contain charts in the document.

But same gets displayed properly when user open report from report browser and also in export to PDF, the chart is present.


Error Messages



Not Applicable


Steps to Reproduce



1. Create a report with a chart.
2. Schedule it.


Root Cause



Including the chart in the PDF during scheduled export is not currently supported.

This issue was determined to be a product enhancement request.

Resolution



An enhancement request, FDBK-19294, has been created for consideration by Pega Product Management.




Published April 27, 2017 - Updated May 15, 2017

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