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Support Article

Chart not exported to PDF in email



The PDF document attached to email received from the scheduled reports(which have charts) does not contain charts in the document.

But same gets displayed properly when user open report from report browser and also in export to PDF, the chart is present.

Error Messages

Not Applicable

Steps to Reproduce

1. Create a report with a chart.
2. Schedule it.

Root Cause

Including the chart in the PDF during scheduled export is not currently supported.

This issue was determined to be a product enhancement request.


An enhancement request, FDBK-19294, has been created for consideration by Pega Product Management.

Published May 15, 2017 - Updated October 8, 2020

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