Support Article
Chat log in icon does not display on launching the portal
SA-50893
Summary
Chat log in icon does not display on launching the portal. However, after refreshing the screen a few times, the Chat log in icon displays correctly.
Error Messages
Not Applicable.
Steps to Reproduce
Log in to Pega Chat.Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-39610.Published February 17, 2018 - Updated December 2, 2021
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