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Support Article

Check box value resets to False after selecting it



The check box value resets to False when selecting a check box and progressing to next screen. The True value is not present in the Clipboard.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Create a section with a repeating dynamic layout
  2. Insert a check box in the repeating dynamic layout
  3. Check the check box and proceed to the next screen by clicking Finish Assignment

Root Cause

A software use or operation error. Two values are present in the DOM for the check box as this operation is configured in a repeating dynamic layout.


Perform the following local-change

Remove the When condition so that only one element with same name is present while submitting the form.

Published February 20, 2018 - Updated October 8, 2020

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