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Support Article

Checkbox label does not display on rendering survey in readonly

SA-105410

Summary



Complex Questions display as True/False text in the readonly mode. The checkbox label does not display when the survey is rendered in the readonly mode


Error Messages



Not Applicable


Steps to Reproduce

  1. Configure a new Complex question.
  2. Add the question in the Survey.
  3. Execute the survey.
  4. View the survey in the readonly mode.


Root Cause



A defect in Pegasystems’ code or rules.
The pzComplexQuestionCheckBoxTemplateRowDetails and ComplexQuestionCheckboxTemplate sections must be updated to display the labels in the readonly mode.



Resolution

  1. Apply HFix-61854.
  2. Resave all the Complex checkbox questions.

Published April 8, 2020 - Updated December 2, 2021

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