Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Checkbox label does not display on rendering survey in readonly



Complex Questions display as True/False text in the readonly mode. The checkbox label does not display when the survey is rendered in the readonly mode

Error Messages

Not Applicable

Steps to Reproduce

  1. Configure a new Complex question.
  2. Add the question in the Survey.
  3. Execute the survey.
  4. View the survey in the readonly mode.

Root Cause

A defect in Pegasystems’ code or rules.
The pzComplexQuestionCheckBoxTemplateRowDetails and ComplexQuestionCheckboxTemplate sections must be updated to display the labels in the readonly mode.


  1. Apply HFix-61854.
  2. Resave all the Complex checkbox questions.

Published April 8, 2020 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us