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Support Article

Checkboxes and radio buttons appear different on Chrome



Checkboxes and Radio buttons appear in gray on the Chrome browser, when editable. The same displays in white in the Internet Explorer browser.

In Chrome:

In IE:

Error Messages

Not Applicable

Steps to Reproduce

Log in to the application on the Chrome browser.

Root Cause

A third-party product issue: Browser behavior


Here’s the explanation for the reported behavior:

Each browser applies and maintains different styles to display native HTML content. Chrome browser displays the checkbox and radio button background as gray since it is a part of its WebKit based User Agent styles.

Published January 16, 2020 - Updated October 8, 2020

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