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Support Article

Checked out rules do not open from ruleset versions

SA-73028

Summary



In a list of checked out rules in a ruleset version, unable to click a rule to open the rule instance.


Error Messages



Uncaught ReferenceError: openRuleByClassAndName is not defined at HTMLAnchorElement.onclick


Steps to Reproduce

  1. Open a ruleset version in Designer Studio.
  2. Click a non-zero number in the column 'Rules currently checked out'.
  3. Click Grand Total.
  4. Click one of the rules in the 'Name' column. The selected rule does not open.


Root Cause



A defect in Pegasystems’ code or rules.
In Pega 7.4, the openRuleByClassAndName function is defined in another file. The function must be included in 'ListViewHeader'.


Resolution



Apply HFix-50728.

Published February 16, 2019 - Updated December 2, 2021

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