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Support Article

CheckInCandidates are getting created for rules



User has reported errors in log file related to RequestorThreadLock. When user was trying to Check-Out and Check-In any Rule(s), CheckInCandidates were getting created and when they click-on Check-In option, it says Rule already exists.

Error Messages

Rule already exists

Steps to Reproduce

Check-Out any Rule -> make any change -> Save -> Check-In. It says that rule already exists.

Root Cause

The root cause of this problem is misconfiguration in the PRPC operating environment. 


Rule going to CheckInCandidates workbasket were part of PRPC Check-in Approval process. If user do not want to use this feature, then user has been advised to uncheck the "Approval Required" checkbox on the Ruleset rule form. After doing this; any subsequent Check-In process can be done directly without the interference of CheckInCandidates ruleset.

Published January 31, 2016 - Updated December 2, 2021

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