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Support Article

Checkout to Branch not finding branches



After moving Pega Marketing from ruleset version 07-21-01 to 07-22-01, the Checkout to branch option no longer finds a list of branches. It appears that this occurs if the source rule is in the 07-21-01 ruleset. If the source rule is in the 07-22-01 ruleset, the dropdown is populated properly with the list of branches in the application.

Error Messages

Not Applicable.

Steps to Reproduce

Existing ruleset versions were at 07-21-01. New ruleset version 07-22-01 was created. Applications were updated to use the new 07-22-01 ruleset version. Attempting to perform a checkout to branch displays a dialog box with no branches found.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-27369.
Suggest Edit

Published May 2, 2016 - Updated October 8, 2020

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