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Support Article

Chevrons and other UI component not properly on IAC gadget



Using IAC, the Perform harness is not getting displayed properly i.e The Chevrons and some SLA message.

Error Messages

The Perform harness is not getting displayed properly

Steps to Reproduce

Open the Peform harness via the IAC gadget.

Root Cause

IAC was piicking up the skin of the Developer portal rather than the skin of the user portal.


For your IAC user, make sure the first primary portal (in the access group rule) is the user portal rather than the developer portal so that IAC will pick up the right skin.

Published January 31, 2016 - Updated October 8, 2020

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