Support Article
Claims data does not display for the Member Sample data
SA-54254
Summary
Claims data does not display for the Member Sample data. User runs the Interaction portal for the Pega Customer Service for Healthcare (PCSHC). User is able to find a member through the Policy number. The user opens the Claims and Authorizations tab and scrolls down to the Claims section. No data displays. When the user searches the member in the database through the CLAIMS table, three claims records display. Therefore, the data must be returned. However, the claims data list does not display. The data is useful for the Pega 7 upgradation.
Error Messages
Error during resolving report definition:
One of the join conditions involving the following unoptimized property is not allowed, since it can severely degrade performance: .Member.SubscriberPrimaryIdentifier in class PegaHC-Data-Authorization. Revise the join conditions or optimize the property.
pega.pegarules.data.internal.rd.resolve.UserResolveReportException: One of the join conditions involving the following unoptimized property is not allowed, since it can severely degrade performance: .Member.SubscriberPrimaryIdentifier in class PegaHC-Data-Authorization. Revise the join conditions or optimize the property.
Steps to Reproduce
- Search a member
- Verify the member
- Click the Claims and Authorizations tab
- Open the Claims section. No data displays
Root Cause
A defect or configuration issue in the operating environment.
Resolution
Perform the following local-change:
- Modify the Dynamic System Setting 'EnableAttributedBasedSecurity' value from True to False
- Restart the server
- Reinstall the CSHCSample.jar
- Reindex the work data
Published May 10, 2019 - Updated December 2, 2021
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