Support Article
Class <blank> does not exist error displays on screen refresh
SA-101521
Summary
Error message displays on refreshing the Search Page on the Pega portal. As a result, the dashboard worklist or workbasket displays incorrectly.
Error Messages
"Class <blank> does not exist" - "NoWorkID"
Steps to Reproduce
- Log in to the User portal.
- Click the Search link or launch the Calendar.
- Perform a search.
- Click the browser icon or F5 on the keyboard.
Root Cause
A defect in Pegasystems’ code or rules.
Refresh Section was performed on an incorrect thread. This corrupted the Reload of the screens.
Resolution
Perform the following local-change:
Update the Harness launch from 'Replace Current' to 'New Document'. This creates a new thread and Refresh Section uses the correct thread context.
Published May 30, 2020 - Updated October 8, 2020
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