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Support Article

ClassNotFoundException in PegaRULES log file

SA-8346

Summary



Customer observed log file error "ClassNotFoundException" appearing multiple times throughout the day.

Error Messages



093 [   WebContainer : 26] [TABTHREAD2] [     MyApp:01.01.01] (l.library.LibraryMetadataCache) ERROR [server]|xx.yy.z.a [user] - Problem invoking function: pega_uiengine_pzcontrol.pzGenerateLinkOrButton--(Clipboab4dcc1531e1c4d576c7e21b7e74a2550
java.lang.ClassNotFoundException: com.pegarules.generated.pzGenerateLinkOrButton_060225_JDbVJtvau8UBWoKALglWBg


Steps to Reproduce

  1. Start system.
  2. Review logfile after startup is complete.

Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules. Several Pega functions were not present in correct locations.

Resolution



This issue is resolved by HFix-7476 and HFix-6657.

Published January 31, 2016 - Updated October 8, 2020

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