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Support Article

Click in grid leads to transaction id mismatch



1. You have a grid with radio buttons for selection of records. As you click around, you occasionally get Transaction ID missmatch errors.

Error Messages

2014-11-22 09:53:38,259 [ WebContainer : 20] [TABTHREAD1] [ MyApplication:01.01.02] ( mgmt.base.ThreadUITransaction) ERROR|ip-10-239-23-202.ec2.internal me - ERROR: posted transaction id '63fafcd3665d03279955979ef4a372b9' for frame 'pyWorkPage' DOES NOT match record 'fed69ddace128e28212af34b8d942171'

Steps to Reproduce

  1. Create a grid with radio buttons for selection of records
  2. Select a record then click on one of the buttons to take action on the record
  3. Select the same record and click on another button to take another action

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.


HFix-4751 fixes a defect in the grid logic that can cause this issue. 


Published January 31, 2016 - Updated October 8, 2020

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