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Clicking on a case ID opens the case in a new window



When user clicks on any case ID, the case opens in a new window instead of the same window.

Error Messages

Not Applicable

Steps to Reproduce

1. Enter a valid case ID in the global search.
2. Click on any case that comes in the list view.

Root Cause

An issue in the custom application code or rules.
FindWork section was used to search instead of pySearchFieldWorkResponsive section


Use pySearchFieldWorkResponsive section from UI-KIT-7:08-01-01

Suggest Edit

Published August 21, 2017 - Updated October 8, 2020

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