Support Article
Clicking 'My Delegated Rules' link replaces current home screen
SA-83665
Summary
Clicking the 'My Delegated Rules' link replaces the current home or active tab screen.
Error Messages
Not Applicable.
Steps to Reproduce
- Delegate a rule to the CPMManager role
- Log in as CPMManager and open the rule from My Rules
- Click My Delegated Rules. Modal window opens
- Click the CASysAdmin link
Root Cause
This is as per Pega Product design.
Resolution
Here’s the explanation for the reported behavior:Any desktop action, in this case Open rule, creates a new document (tab) in the portal with the dynamic container. If a dynamic container is not available in the current window, then it creates a new document in the portal configured with the dynamic container. If there is no portal with the dynamic container then it opens in a new popup window.
This behavior is the same as in tracers. On clicking a rule link in the Tracer, it opens the rule in Designer Studio.
Published August 19, 2019 - Updated December 2, 2021
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