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Support Article

Clicking No button navigates to incorrect section in flow action



Clicking the No button navigates to an incorrect section in the flow action.

Error Messages

Not Applicable

Steps to Reproduce

  1. Configure a button.
  2. On click of the button, perform the Run script of the 'pega.u.d.handleActionEvent' function name.
  3. Provide the section name in the Parameters area.

Root Cause

An issue in the custom application code or rules.
The button was configured in the parent class; while the section which must display after the button click, was present in the child class. While referring the section, the page created was not referred with that particular child class.


Perform the following local-change:
  1. Create a page with a child class.
  2. Include the page and class value in the section where the button is configured in the Pages & Classes tab.
Suggest Edit

Published August 16, 2019 - Updated December 2, 2021

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