Support Article
Clicking on Workbasket result in "Valid Code-Pega-List" message
SA-1183
Summary
In the implementation which is resulting into the concerned behaviour pyDashboardTree section is used. When user clicked on Workbaskets Label on the left panel, "Valid Code-Pega-List" message gets displayed on the right panel.
Error Messages
“Valid Code-Pega-List" message gets displayed in place of WorkBasket data.
Steps to Reproduce
The behavior was not replicable in OOTB case manager portal.
In behavior reported environment:
1. Launch Sales worker portal.
2. Click on Workbaskets Label on the left panel.
Root Cause
The root cause of this problem is a defect in customer application rules where in the implementation “SortLookupList” activity on Grid Repeat Layout “Advanced” Tab is being used as the Paginate Activity.
Resolution
The first tree grid layout (which has the paginate activity mapped) was not required as per the business requirement, removing that layout resolved the reported behavior.
Published January 31, 2016 - Updated October 8, 2020
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