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Support Article

Client ID does not change when the custom client ID is selected



When a checkbox configured on the View screen is selected, the custom client ID is made primary or secondary. When the custom client ID is selected, the change does not reflect the first time.

Error Messages

Not Applicable

Steps to Reproduce

Configure a checkbox on the View screen.

Root Cause

An issue in the custom application code or rules.
Issue occurred when the checkbox was added in a grid and on change event configured on it.
In this scenario, the page context did not work correctly. When the second row is selected, the first page context was considered.


Perform the following local-change: 
  1. Add the checkbox in a section with the same configuration.
  2. Include the section in a column of the grid.
Suggest Edit

Published March 26, 2019 - Updated December 2, 2021

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