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Support Article

ClipboardPageAdapter losing pxObjClass values in page-lists

SA-33456

Summary



When adapting Clipboard pages from PRPC pages to DSM pages, the ClipboardAdapter reverts page-list items to the obj-class defined on the property, instead of the class of the Page List item. This causes problems with Pega Marketing offer flows, in which there is a Page List property called Treatments as Data- but used to hold a list of child class pages such as Data-Corr-Email.

Error Messages



Not Applicable

Steps to Reproduce

  1. Create a Page List with pages of classes, which inherit from the class defined by the property. For example: A Page List property defined as Data- and the actual pages are Data-pxStrategyResult and Data-Corr-Email
  2. Use the ClipboardPageAdapter to adapt from a PRPC page to a DSM page.
  3. Observe obj-class of Page List members.

Root Cause



A defect in Pegasystems' code or rules in the Clipboard page adapter.

Resolution



Apply HFix-31717.

Published March 7, 2017 - Updated October 8, 2020

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