Support Article
Close button is not working properly
SA-31880
Summary
Close button is not working property after launching second application (and then close it) from the first application.
Error Messages
Not Applicable
Steps to Reproduce
- Open first application (interaction portal).
- Open second application.
- Log out from the second application.
- Start a New Phone call, a new tab with data is launched.
- Close tab by clicking x. Check if the tab can be closed.
Root Cause
A defect in Pegasystems' code or rules: RedirectAndRun is removing all DeclarePages even when not switching application.
Resolution
Apply HFix-30770.
Published January 4, 2017 - Updated December 2, 2021
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