Closing the Report directs to the Dashboard in Case Manager Port
SummaryClosing the Report instead of directing it to the Report Landing Page, application directs to the Dashboard in Case Manager Portal.
Error MessagesNot Applicable
Steps to Reproduce
- Open a Report from the Case Manage Portal.
- Click Close icon. Application directs to Dashboard.
A software use or operation error.
User has configured dynamic container with single document mode.
In single document mode, when the user navigates to another document, any Clipboard pages which are not required are removed.
So after clicking on close icon in report definition, it does not have context.
Hence, it is redirected to home page, that is, dashboard.
ResolutionPerform the following local-change:
After performing below local change, the report closing issue was solved.https://pdn.pega.com/support-articles/closing-report-navigates-dashboard
But the drilldown reports when closed were throwing exception.
Specifying the userpage in the replace harness action set to "pyReportContentPage" resolves the issue.
Published March 30, 2017 - Updated April 24, 2017