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Support Article

Cloud PCS Create menu does not populate



You launch the PCS portal but the Create menu is empty. Create menu is driven by ProcessList.pxResults which is absent on the clipboard for the open portal. 

Error Messages

Not Applicable

Steps to Reproduce

Use Launch menu to start Product Development portal, click Create menu. Observe that the dropdown menu is empty.

Root Cause

The root cause of this problem is a defect in customer application code/rules. The PCS configuration page did not have the default settings.


Configure the default settings for PCS configuration on the Cloud system.

Published June 12, 2015 - Updated October 8, 2020

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