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Support Article

CMD scheduled jobs are slow

SA-49163

Summary



Scheduled jobs in Chordiant Marketing Director(CMD) like segments and campaigns are very slow.


Error Messages



Not Applicable


Steps to Reproduce



Unknown


Root Cause



The CMD application performance may have reduced due to the increased size of CAMP_COMM_OUT_DET table.

Resolution


Purge the old campaign data and/or use partition technique (to partition the communication tables) to improve the CMD performance.

Published February 16, 2018 - Updated December 2, 2021

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