Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Co-Browse distorts chat typing window (after handover chatbot)



When user  requests a Pega Chat session through Pega Chatbot, a new section displays in the chat window. The CSS styling of the window causes the text input window to be very narrow. Hence, user is unable to enter text in to the chat window.

Error Messages

Not Applicable

Steps to Reproduce

  1. Navigate to Pega Chatbot > Pega Chat.
  2. Initiate Pega Co-Browse

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-52164.

Published April 7, 2019 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us