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Support Article

Collapse/Expand issue on KYC Question screen



When using server-side events for 'Know Your Customer' (KYC) questions to save the collapse or expand status of a section, the status is not saved after closure and re-open of the work object. There is no error message in UI.

Error Messages

Not Applicable.

Steps to Reproduce

Expand and collapse group or secion in the KYC questions.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-25684.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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