Support Article

Column Filters are not seen on scrolling to extreme left in iPad



User has crafted a grid with many columns, and at runtime, a horizontal scrollbar is present to view all the columns.

The issue is when user scroll to the right and try to filter on the right side columns, filter popup does not appear in an iPad in Horizontal orientation.

The expected behavior is that popup should appear near the column the user filtered.

Error Messages

Not Applicable

Steps to Reproduce

1. Add a repeat grid layout with over 13 columns to the dashboard in Case Manager portal.
2. Access the case manager portal on an iPad.
3. Scroll to the extreme right and try to filter the data of the last column. 

Root Cause

This is a behavior of iPad Safari using hardware acceleration. Since the DOM is heavy, the div elements did not render properly.


Apply HFix- 28450 to resolve this issue. It is required to clear browser cache after installing the HFix.

Published August 19, 2016 - Updated August 25, 2016

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