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Support Article

Column Population jobs for System-Queue-ServiceLevel do not work



A pxassignmenthandle column is exposed in the System-Queue-ServiceLevel class and Column Population jobs are run. The system fails  to populate values to the exposed column.

Error Messages

[PegaRULES-Batch-10] [STANDARD] [ ] [Incremental:01.01.01] (exposecols.tasks.ExposeWrapper) INFO   - Skipping System-Queue-ServiceLevel, because it does not exist.

Steps to Reproduce

  1. Expose pxassignmenthandle in pr_sys_queue_sla table.
  2. Run the Column Population jobs from the Report Optimization wizard.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-53508.

Published August 15, 2019 - Updated October 8, 2020

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