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Support Article

Columns are populated incorrectly on referencing PR_DATA_IH_FACT

SA-56871

Summary



Columns are not populated correctly when referencing PR_DATA_IH_FACT table as a source.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Log in to the application
  2. Run a report definition which references PR_DATA_IH_FACT table as a source


Root Cause



An issue in the custom application code or rules.
Custom pyInteractionHistoryConfiguration data transform was not configured correctly which resulted in missing values of column properties.



Resolution

Perform the following local-change: 

Update the custom pyInteractionHistoryConfiguration data transform.



 

Published July 23, 2018 - Updated October 8, 2020

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