Support Article

com.pega.pegarules.pub.PRRuntimeException: pzaddmapcasetomap

SA-36956

Summary



The user is not able to create the subcases because of the following error in logs:

com.pega.pegarules.pub.PRRuntimeException: pzaddmapcasetomap


Error Messages



com.pega.pegarules.pub.PRRuntimeException: pzaddmapcasetomap
at com.pegarules.generated.activity.ra_action_pzloadcasehierarchywrapper_88619a41ce1580fb363f6553a6198739.step5_circum0(ra_action_pzloadcasehierarchywrapper_88619a41ce1580fb363f6553a6198739.java:525)
at com.pegarules.generated.activity.ra_action_pzloadcasehierarchywrapper_88619a41ce1580fb363f6553a6198739.perform(ra_action_pzloadcasehierarchywrapper_88619a41ce1580fb363f6553a6198739.java:150)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3375)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10450)
at com.pegarules.generated.activity.ra_action_updatestatus_856275e31769ebe81b974956976e526a


Steps to Reproduce



Not Applicable

Root Cause



A defect in Pegasystems’ code or rules.

Page names and Pages are not consistent in the current case.
Here we collect page names from different locations and at that time, pages would be in sync. But we iterate on the page names later. In the meanwhile, we might have removed that page.
Adding a null check after finding the page and proceeding further


Resolution



Apply HFix-33650

Published April 24, 2017 - Updated April 25, 2017

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