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Support Article

Complete data was extracted on running BIX extract rule



Complete data was extracted when a BIX extract rule was run with Use Last Updated Time as Start flag enabled and edited.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create and run an extract rule with Use Last Updated Time as Start enabled.
  2. Edit and save the extract rule, leaving Use Last Updated Time as Start enabled.
  3. Run another extract using this rule.

Root Cause

This is an expected behavior.


The explanation for this behavior is as follows:

When the rule is edited and saved, it is treated as a new extract rule, and the last run time information is lost.
Set the time frame manually using 
the Create and Update start and end times to avoid extraction of complete data.

Note: This must be updated every time before running the extract rule.
Suggest Edit

Published November 15, 2016 - Updated December 2, 2021

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