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Support Article

Concurrent Exception coming

SA-36990

Summary



In a report , there is one Preview button to have the options of Export to pdf, Export to excel etc. Multiple users can see the report at a time, but when multiple users are trying to Preview, exception is faced.


Error Messages



caught exception java.util.ConcurrentModificationException

Steps to Reproduce

  1. Click on Add report button
  2. Submit the report
  3. Report prepared and then click on the Preview button.


Root Cause



A defect in Pegasystems’ code or rules : Not applicable

Resolution



Perform the following local-change:
To avoid the issue , you can configure a check out option for the user operator ID in Security Tab.
Suggest Edit

Published April 25, 2017 - Updated October 8, 2020

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