ConcurrentModificationException is blocking sync queues
SummaryThe number of agent's queues are blocked and not synced to the server due to a ConcurrentModificationException. This affects select agents and is systemic for those agents. Most of the queues are long with older items.
Error Messages**Date and time**,121 [.PRPCWorkManager : 0] [ STANDARD] [tionOffline:01.02.01] (ReceiveItems._baseclass.Action) ERROR
A2031969 - Start async HTTP service for SYSTEM-QUEUE-EXECUTIONREQUEST-SERVICE-DEFAULT SYSTEM-QUEUE-EXECUTIONREQUEST-
**Date and time**,348 [.PRPCWorkManager : 0] [ STANDARD] [tionOffline:01.02.01] ( internal.mgmt.Executable) ERROR A2031969 - Exception
Steps to ReproduceUnknown
Root CauseA defect in Pegasystems' code or rules is identified as root cause for the issue.
- Apply HFix-30822.
- Restart the application server.
- Apply HFix-30574.
Published December 29, 2016 - Updated January 3, 2017