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Support Article

Condition Code-2 not available for RC 2462

SA-22712

Summary



As per the 2015 October compliance, the condition code two should be available for RC-2462. However, this condition code is not available and user is not able to create chargebacks.


Error Messages



Not Applicable.


Steps to Reproduce



Select an interlink transaction and then select RC 2462. 
 

Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-26976.

 

Suggest Edit

Published May 2, 2016 - Updated October 8, 2020

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