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Support Article

Condition Code-2 not available for RC 2462



As per the 2015 October compliance, the condition code two should be available for RC-2462. However, this condition code is not available and user is not able to create chargebacks.

Error Messages

Not Applicable.

Steps to Reproduce

Select an interlink transaction and then select RC 2462. 

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-26976.


Suggest Edit

Published May 2, 2016 - Updated October 8, 2020

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