Confirmation popup does not display when closing Interaction tab
Closing an Interaction tab for an open Interaction case, does not display the pop up with confirmation in Pega Customer Service (CS) 7.22.
Steps to Reproduce
- Create an Interaction case
- Close the Interaction case tab by clicking the 'X' on the tab
This issue was determined to be a product enhancement request.
An enhancement request, FDBK-16317, has been created for consideration by Pega Product Management.