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Support Article

Connect REST fails with authorization error on decision table



User on Pega 7.1.7 has a SOAP service used for creating a work object.
Within the flow of this SOAP Service, user is calling a REST connector which is failing with the below error message.

The Connect REST call is failing in the Step# 5 of RULE-CONNECT-REST INVOKE activity.

Error Messages

Caused by: Error getting the Identifier Map for property encoding/decoding : You are not authorized to open instance RULE-DECLARE-DECISIONTABLE @BASECLASS PYOUTBOUNDIDENTIFIERDECODER #20130919T004207.669 GMT
From: (AC8F702F744E47F676A280C8BC460DF3F:PEGServices)
at com.pega.pegarules.integration.engine.internal.ServiceHelper.getDecisionMap(
at com.pega.pegarules.integration.engine.internal.ServiceHelper.getOutboundJSONValue(
... 191 more

Steps to Reproduce

  1. Create a service SOAP.
  2. Within the flow of the SOAP Service call a REST connector.
  3. The REST connector fails to execute from within the flow of SOAP Service, but it can be executed if invoked standalone.

Root Cause

A defect in Pegasystems’ code or rules is identified as the root cause of this issue in Pega 7.1.7. 


Apply HFix-26838.
Suggest Edit

Published May 4, 2016 - Updated October 8, 2020

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