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Support Article

Connect-SOAP fails post upgrade



User upgrades Customer application from Pega 7.17 to Pega 8.1.3. However, Connect-SOAP does not work post upgrading.

According to the Tracer, the InvokeAxis2 activity fails with an error.

Error Messages

Couldn't create OMElement from string value 

Steps to Reproduce

Invoke the Connect-SOAP rule from the application.

Root Cause

A defect in Pegasystems’ code or rules.


Perform the following local-change:
Comment the below two lines in step 13 of the InvokeAxis2 activity:

// com.ctc.wstx.stax.WstxInputFactory  wInputFactory =  (com.ctc.wstx.stax.WstxInputFactory)inputFactory;
       //HFix-45582 streamReader = 

This issue is addressed in Pega 8.1.4 patch release. 




Published July 25, 2020 - Updated December 2, 2021

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