Support Article
Connection to third party-Rest API call to external destination
SA-80135
Summary
Pega Cloud Production system is unable to connect to a third-party REST API.
Error Messages
403 Not Found
Steps to Reproduce
Not Applicable
Root Cause
An issue in the connectivity to the external system. User-Agent details are required in the header. However, Pega did not send those details.
Resolution
Perform the following local-change:
In the Connect-REST rule, provide the User-Agent and its associated string value as Request Header parameters.
Published August 15, 2019 - Updated December 2, 2021
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.