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Support Article

Connectivity failure from Connect SOAP due to proxy setting



In a SOAP-Conenct rule, the "test connectivity" option returns failure with the below error.

Error Messages

Service URL 'http://[]' is invalid: Connection refused."

Steps to Reproduce

1) Run "Test Connection" in a SOAP rule.

Root Cause

Problem is due to using a proxy to connect to the local network.


Remove proxy and connect to network directly.

Published February 9, 2016 - Updated October 8, 2020

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