Support Article
Constant slowness or server issues when using Pega 7
SA-30115
Summary
User have recently installed Pega 7.1.7 and after that system seems to crash frequently and is too slow. In the Catalina logs "cannot allocate memory" error is found.
Error Messages
Cannot allocate memory.
Steps to Reproduce
Not Applicable
Root Cause
A defect or configuration issue in the operating environment, there is issue with the java patch update 67 (JDK1.7_67) which user has installed.
Resolution
Downgrade the jdk to JDK1.7_25 or to use the latest jdk version then upgrade to JDK1.7_79.
Published November 18, 2016 - Updated October 8, 2020
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