Support Article
ConvertAttachmentToPDF does not convert a DOC file to PDF
SA-52881
Summary
ConvertAttachmentToPDF flow action does not convert a DOC file to PDF or attach the converted file to a work object.
Error Messages
Not Applicable
Steps to Reproduce
- Attach a DOC file to a work object.
- Use the ConvertAttachmentToPDF flow action to convert the attached file to PDF and attach it.
Root Cause
A backwards compatibility defect in Pegasystems’ code or rules.
Resolution
Here’s the explanation for the reported behavior:
ConvertAttachmentToPDF flow action is a deprecated functionality.
Published July 23, 2018 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.