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Support Article

ConvertAttachmentToPDF does not convert a DOC file to PDF

SA-52881

Summary



ConvertAttachmentToPDF flow action does not convert a DOC file to PDF or attach the converted file to a work object.


Error Messages



Not Applicable


Steps to Reproduce

  1. Attach a DOC file to a work object.
  2. Use the ConvertAttachmentToPDF flow action to convert the attached file to PDF and attach it.


Root Cause



A backwards compatibility defect in Pegasystems’ code or rules.


Resolution



Here’s the explanation for the reported behavior:

ConvertAttachmentToPDF flow action is a deprecated functionality.
Suggest Edit

Published July 23, 2018 - Updated October 8, 2020

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