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Support Article

Couldn't refer the webservice context in Connect-SOAP header



These services expects the service context from the Connect-SOAP header along with token but they couldn't set the same from activity/DT. Context is generated but it is not working.

Error Messages

Run time exception related to web service authentication.

Steps to Reproduce

1) Retrieve documentum service context using a java step.
2) Try to set the context in Connect-SOAP header.
3) Execute Connect-SOAP.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules and it is a regression issue.


The issue is resolved refer to "Connect-SOAP missing header security properties-(SA-12202)". Hfix-20726 is provided.

Published January 31, 2016 - Updated October 8, 2020

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