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Support Article

CPM Configuration tools-Adding dialog problem



A property is not appended in between few texts while adding dialog through CPM Configuration tool.

The property is appended at the end of the dialog. To add any property, the entire dialog must be deleted and then the text is added with required property.

If the text is added after appending some property without saving the dialog, the text is included in the Property element.  

Error Messages

Not Applicable.

Steps to Reproduce

1. Create an interaction.
2. Navigate to Tools > Configuration Settings.
3. Click on Create Dialog button in the CPM Configuration Tools pop up.


After appending a property, click Save before typing.

Published January 31, 2016 - Updated December 2, 2021

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