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Support Article

In CPM when work closes tab remains



The tab remains opened when starting and ending a flow on a temporary work object outside an interaction driver in Pega Customer Service 7.1.4 on Pega Platform 7.1.10.

Error Messages

Not Applicable

Steps to Reproduce

  1. Start a flow on a temporary work object outside an interaction driver.
  2. Complete the flow, so that the work closes.

Root Cause

Currently temporary objects are not supported in Pega Customer Service 7.1.3 onward.


Here’s the explanation for the reported behavior: 

Feedback items present for this capability will be added in future as noted in SA-16712. Follow the link given below to navigate to SA-16712.

Suggest Edit

Published March 24, 2016 - Updated December 2, 2021

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