Support Article
In CPM when work closes tab remains
SA-21197
Summary
The tab remains opened when starting and ending a flow on a temporary work object outside an interaction driver in Pega Customer Service 7.1.4 on Pega Platform 7.1.10.
Error Messages
Not Applicable
Steps to Reproduce
- Start a flow on a temporary work object outside an interaction driver.
- Complete the flow, so that the work closes.
Root Cause
Currently temporary objects are not supported in Pega Customer Service 7.1.3 onward.
Resolution
Here’s the explanation for the reported behavior:
Feedback items present for this capability will be added in future as noted in SA-16712. Follow the link given below to navigate to SA-16712.
https://pdn.pega.com/support-articles/temporary-objects-don%E2%80%99t-open-correctly-cpm-portal
Published March 24, 2016 - Updated December 2, 2021
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.