Support Article

Creating an application fails cloning pyCaseManager7 portal

SA-37064

Summary



Creating an application fails with the below error.


Error Messages



Error in cloning pyCaseManager7 portal. PegaAccel-Task-ApplicationProfile


Steps to Reproduce

  1. Create an Application with an Implementation Layer.
  2. Reuse existing Enterprise Structure.
  3. Preview the Rules.


Root Cause



An issue in the custom application code or rules. As a local change to fix a different issue, a new version of the UIKitruleset was created, version 07-01-02. This ruleset version was not fully populated with the entire contents of 07-01-01; only one rule that needed customization was inserted into it.

The Wizard finds the highest version of the UIKitruleset and expects to find all the UIKit rules in it. Since this version contained only one rule, it failed to find other rules.

Resolution



Perform the following local-change: The previous local change of creating a new 07-01-02 version was undone. Instead, all of the rules from UIKit:07-01-01 were copied into a custom ruleset, and the original local change was performed. This prevented the confusion by the Wizard regarding the highest version of UIKit.

Published April 25, 2017 - Updated April 27, 2017

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