Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Critical-Fix : Section rule rendering issue using Restore points



In Pega 7.2.2 the ability was added to rollback an import by using Restore points (also called snapshots) of the older instances.

For a small percentage of section rules when a rule is persisted to the snapshot their blank properties were stripped for performance reasons. As a result, on the restore from snapshot, the user interface which is expecting these blank properties, will not render correctly. There is no easy fix once you have restored from snapshot other than to recreate the Section rule. It is also not easy to identify Section rules with these specific blank properties (estimated 10% of section rules have it).

Error Messages

Not Applicable

Steps to Reproduce

Restore from Restore point and find that some of your sections no longer render correctly.

Root Cause

A defect in Pegasystems’ code or rules.


HFix-32364 has been identified as a critical hot fix for 7.2.2. All systems running Pega 7.2.2 should install this hot fix.

Apply HFix-32364.

Suggest Edit

Published March 10, 2017 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us