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Support Article

The crmCreate flow in draft mode blocks user creation in Prod



The PegaCRM-UserMaintenance-.crmCreate flow is in draft mode in the PegaCRM-SFA:07-22-01 ruleset. As a result, an error occurs when trying to run the flow in a Production environment.

Error Messages

This flow is in draft mode; it cannot be executed.

Steps to Reproduce

Run the PegaCRM-UserMaintenance-.crmCreate in a Production environment.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-37492 to turn Off the draft mode on the flow.

Published October 10, 2017 - Updated December 2, 2021

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