Support Article

CS - Left Panel disappear on opening User Profile

SA-34543

Summary



The left panel on the screen disappears when clicked.


Error Messages



Not Applicable


Steps to Reproduce

  1. Open Puse Tab in Interaction Portal.
  2. Post something on Pulse.
  3. Click on the user name in the displayed post.
  4. User Profile opens up and the Left panel disappears. There is no provision to close it.


Root Cause


A defect in Pegasystems’ code or rule.



Resolution



Apply HFIX-32536.

Published March 6, 2017 - Updated March 10, 2017

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