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Support Article

CS - Pulse Tab, Refresh button clearing posts

SA-34558

Summary



User mentioned Posted message on Pulse text area, the message was displayed on the section below, then clicked Refresh on the top right of the below section then all messages disappear.

This only happens on Internet Explorer 11.


Error Messages



Not Applicable


Steps to Reproduce



1)Open Pulse Tab in Interaction Portal.
2)Post something on Pulse.
3)Click on the Refresh Button.
4)Observe that the screen refreshes and removes the posts.

Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-32536.

Published March 16, 2017 - Updated December 2, 2021

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