Support Article

CSV Extracts no longer work after installing HFix-29177

SA-38708

Summary



After installing a DL item that contains HFix-29177, all instances found for the extract fail with the same error.


Error Messages



05:41:09,709 [ ] ( internal.access.ExtractImpl) ERROR - Unable to process while reading the source Db PEGA-SAMPLE: InvalidReference RULE-ADMIN-EXTRACTPEGA-SAMPLEBIXEXTRACT#20170308T102207.394GMT1 unexpected character '-' at position 4, expected end of name
com.pega.pegarules.pub.clipboard.InvalidReferenceException: InvalidReference RULE-ADMIN-EXTRACTPEGA-SAMPLEBIXEXTRACT#20170308T102207.394GMT1 unexpected character '-' at position 4, expected end of name

Steps to Reproduce



Run the BIX extract rule with output set to CSV.


Root Cause



A defect in Pegasystems’ code or rules.

HFix-29177 introduced an issue where all extracted instances would throw the above error when outputting to CSV files.

Resolution



Apply HFix-34495 to resolve this issue.

Published May 30, 2017 - Updated June 14, 2017

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